Fax or telefacsimile is the telephonic transmission of scanned printed material (text and images), usually to a telephone number connected to a printer or other output device.

Magento 2, by default, offers an option to collect the customers’ fax number details. However, it is up to the store admin to show fax field in Magento 2 store.

As fax is an outdated medium of communication, you may disable the fax field in the checkout step.

But different business has different requirements. Some customers may use fax machines, particularly who want an invoice hard copy quickly.

So, it is no harm in collecting their fax numbers. You can follow the below steps to configure the fax field in the registration form in Magento 2 storefront. 

Steps to Show Fax Field in Magento 2:

How to Show Fax Field in Magento 2 1

  1. Login to Magento 2 admin panel
  2. Navigate to Stores > Settings > Customers
  3. Under Customer, select Customer Configuration
  4. Expand Name and Address Options
  5. Set Required in the field “Show Fax”
  6. Save the configuration

That’s it.

The fax field is now displayed as the required field where the customer has to enter the address. For example: with the shipping address at the checkout step as shown below:

Magento 2 Enable Fax

Any doubts? If so, do mention them in the Comments section below. I’d be happy to help.

Also, do not forget to share the tutorial with the Magento Community via social media.


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