How to Configure Invoice Emails in Magento 2

October 8, 2020
By Cozmot

Sending an invoice via email to customers as soon as they buy a product from our E-commerce store not only improves the user experience but also boosts brand identity, helps in legal issues, and reduces invoice disputes.

The default Magento 2 offers multiple options to configure invoice emails to select the email sender, its template, and add multiple email addresses to send the invoice email copy.

For instance, an invoice email copy has to be sent to the admin, store owner, as well as financial manager along with the customer. The feasible option is to configure invoice emails in Magento 2 in such a way that these settings need not be set for each invoice.

The post shows the method for the same.

Steps to Configure Invoice Emails in Magento 2:

Steps to Configure Invoice Emails in Magento 2
  1. Login to Magento 2 admin panel

  2. Navigate to Stores > Settings > Configuration

  3. Under Sales, select Sales Emails

  4. Expand the Invoice section

    1. The default option is set as Enabled that explains the invoice email will be sent to customers when the customer orders a product.

    2. In Invoice Email Sender, select the person from whom the invoice email will be sent. The default Magento 2 offers five email addresses.

    3. In Invoice Email Template, select the template based on your requirement or select the default option.

    4. In Invoice Email Template for Guests, choose the template for customers who have not created an account in your store.

    5. In Send Invoice Email Copy To, enter the multiple email addresses to whom you want to send invoice email copy. Separate email addresses with a comma.

    6. Send Invoice Email Copy Methodselect bcc(blind carbon copy) or separate email copy method based on your requirement.

  1. Click Save Config

That’s it.

If you have queries, feel free to ask in the Comment section below.

I would like to solve your problem.

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Thank you.


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